What we do

Founded in 2008, Airbnb is a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace offers access to millions of places to stay in more than 191 countries, from apartments and villas to castles, treehouses and B&Bs. With Experiences, people can see a different side to a destination through unique, handcrafted activities run by locals. All of this is brought together in one easy-to-use and beautifully designed website and app.

Why we do

As every growing company, Airbnb's vision has evolved over time, reaching what today is a very strong cultural identity that encompasses every side of the company. With the rebrand of 2014, we didn't simply update our logo and design, but also gave new life to our identity, identifying in "Belong Anywhere" the message that could unify the vision of the company with every aspect of our product, marketing campaigns, host & guest community and employees relationship. Airbnb's mission is to help creating a world where you can belong anywhere and where people can live a place, instead of just travelling to it.

How we do

A community built on sharing Airbnb began in 2008 when two designers who had space to share hosted three travellers looking for a place to stay. Now, millions of hosts and travellers choose to create a free Airbnb account so they can list their space and book unique accommodation anywhere in the world. Trusted services Airbnb helps make sharing easy, enjoyable, and safe. We verify personal profiles and listings, maintain a smart messaging system so hosts and guests can communicate with certainty, and manage a trusted platform to collect and transfer payments. 24/7 Customer Support Whether you’re travelling or hosting, we’re here for you before, during, and after your experience. We've answered the most common questions about Airbnb in our Help Centre, and for everything else you can contact us by visiting airbnb.com/contact.