Melor Zulkifli
Implementation and Project Management with strong Client Servicing experience
Leading the implementation of services across the APAC region with 15 years of experience in client servicing and project management in providing operational and technology solutions to new and existing key clients. Strong negotiation skills and commercial acumen.
Ambition
In the future
To further put my project management skills into large and complex project with technology implementation either in FI, FINTECH or IT industry. Currently pursuing PRINCE2 course and target to be certified by July'21.
Paperhat Group4 years
Regional Account Director
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Managed strong account team, overall group P&L, and budgets in the region of US$5M and led the relationship in-countries regional leads, across APAC/MESA (Middle East and South Asia).
HH Global1 year
Client Services Manager
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Management and maintenance of strong relationships with senior stakeholders from marketing, procurement, and business.
Toppan Vite8 months
Assistant Manager of Project Management
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Managed a team of 14 associates in managing a cross-functional business that covers 24/7 days operations.
RR Donnelley & Sons6 years
Deal Management Shift Lead
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Provided ongoing support through coaching and mentoring including feedback and input into performance appraisals of a team of six people.
Hewlett Packard Malaysia1 year
Country CRM Specialist
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CRM Process and Tool Management, Optimization of marketing & lead business processes with Global team, closed-looped marketing operation management with HP CRM methodology, sales & marketing data warehouse management.
Scicom (MSC)1 year
Technical Support Executive
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Provided technical consultation and support to troubleshoot broadband and network-related technical issues.
Staffordshire University (United Kingdom)3 years
Bachelor of Science (Hons) in Business Computing
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First Class Honors; Completed Final Year Project with research and proposal of implementing management system for a freight forwarding company to improve efficiency in the operations. CGPA : 3.21 / 4.0 (Distinction)
Asia Pacific University of Technology & Innovation (APU)1 year
Diploma in Business with Information Technology
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Major: Business; Minor: Information Technology