I am an administrative professional with experience in corporate and start-up who is looking to transit into design.
I am an intuitive and aspiring designer who likes to communicate words through visual designs! I would like to merge my personal interest in design with my work experiences revolving around users or customers.
Learn the design process of user research, ideation, wire-framing, prototyping and stakeholder presentation, and develop my first language app using design tools such as Sketch, InVision, Illustrator and Photoshop.
2019年9月 - 2020年2月
I was involved in the rollout of the world's first unified payment QR code of SGQR where I assisted in the usability testing, user acceptance testing and processing of SGQR applications to ensure a seamless customer experience. Reason for leaving: End Contract (Project Basis)
2018年4月 - 2018年7月
I supported the business development team in qualifying credible leads, local and worldwide, which includes understanding client's needs, conducting due diligence, drafting emails, arranging meetings and editing prospectus. Reason for leaving: Company level layoffs (Received Recommendation Letter)
2017年6月 - 2017年12月
I streamlined the daily process which enables the issuance of over 83,000 online banking access within the project timeline, as part of the Digitization Project in making the application process for customers, simple and convenient. Reason for leaving: End Contract (Project Basis)
2015年1月 - 2016年12月
I took accountancy instead of a generic business degree as I felt it was good to specialized in an area which is in demand, but I also took non-accounting modules such as marketing, business law and human resource.
2014年8月 - 2014年11月
I streamlined the daily process which enables the clearing of backlogs of credit card applications accumulated from the roadshows islandwide and assisted in generating statistics from raw data to ensure the KPIs of telesales team are met. Reason for leaving: End Contract (Project Basis)
2012年7月 - 2013年5月
My team improved the productivity and efficiency of the production lines without compromising the quality and safety aspects, by conducting analytical time studies of the production lines as part of the Process Optimisation Projects. Reason for leaving: Further Studies
Received SPRING Singapore testimony for developing a prototype where I learnt about project research and development process and the challenges of delivering good designs optimized to meet user's expectations.
2019年1月 - 2020年2月
2018年4月 - 2018年6月
2017年6月 - 2017年12月
英語 - ビジネス会話, マレー語 - ネイティブ