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Lify Wellness / Marketing & PR Intern
Hi this is Sevina, PolyU graduate majoring in Hotel Management. With my interest and study focus in hotel, I have been fascinated by the convenient butler/concierge service and have had multiple work exposure to luxury hotel operation and customer service. That's why I'm interested in Butler's approach to home management service and believe the pursue of home comfort can stand out from the market!
I would like to pave my career path in the industry that can make people happy or enhance their comfort. Most importantly, I would like to apply my relevant experience and interest in hotel management, marketing and project management in my work as I believe the passion in the work can give me great job satisfaction and motivation. I'm in
- Designed and executed social media campaigns, strategies and multi-media promotion materials - Maintained and expanded KOL/business partnership - Conducted customer feedback survey, analyzed and interpreted the survey result
- Assisted with world's largest hospitality technology conference in the USA - Participated in education seminars and the Entrepreneur 20X Competition - Worked and connected with hospitality students from USA, Canada and Dubai
- Cumulative GPA: 3.54/4.30 - Honors: Dean’s List and Upper Second Class Honors - Course Highlight: Marketing; Strategic Management; Revenue Management; Accounting and Finance; Hotel Development and Operation; Consumer Behaviors; F&B Management
- Developed a rebranding project for travel fair and directly reported to Deputy General Manager of the group - Coordinated 14 marketing activities that are in partnership with KOLs and business - Optimized social media pages and prepared promotional materials
- Personalized guests experience based on individual preference and integration of CRM software - Built guest relations strategies and managed 400+ VIP database in OPERA and Marriott property system - Cultivated communication skill and cross-departmental cooperation in luxury hotel environment
Lify Wellness / Marketing & PR Intern
- Assisted with world's largest hospitality technology conference in the USA - Participated in education seminars and the Entrepreneur 20X Competition - Worked and connected with hospitality students from USA, Canada and Dubai
