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Myra Cress Acotin
I'm interested about customer service related jobs
Ambition
In the future
businesses
Afni Philippines5 years
Resolutions Specialist
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• Referred unresolved customer grievances to designated departments for further investigation • Handled customer inquiries, complaints, billing questions and payment extension/service requests • Calm angry callers, repair trust, locate resources for problem resolutio
Teleperformance Philippines3 years
Customer Service Representative
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• Handled incoming calls from prepaid phone subscribers, responding to inquiries, resolving problems and troubleshooting service issues.
Northwest Samar State University
Mathematics
Bachelor in Secondary Education major in mathematics
Skills
Awards and Certifications
言語
- English - Professional
- Tagalog - Native