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'Matrix' is the Software application suite with various supporting modules viz., CMS, IOMS (Awards module), SWP (Supplier Portal) & Web CSR, that accomplishes end-to-end 'Loyalty Management'. 'Matrix' web is the UI layer meant for Customer to view account details, loyalty points balance, available awards, redemption options etc.
ALP-SaaS is an off-the-shelf, 'Software as a service', web-based loyalty platform that provides the business logic and technology required to implement and manage loyalty and rewards programs. While suitable for any business size, ALP SaaS is scaled to suit the complex requirements of large enterprise organizations.
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