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Tay Hui Ling (Amanda)
Tay Hui Ling (Amanda)
Tay Hui Ling (Amanda)

Tay Hui Ling (Amanda)

Lollibox Pte Ltd / Event Facilitator (Part-Time/Ad-Hoc)Singapore

Tay Hui Ling (Amanda)

Lollibox Pte Ltd / Event Facilitator (Part-Time/Ad-Hoc)

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Lollibox Pte Ltd2 years

Event Facilitator (Part-Time/Ad-Hoc)Present

- Present

• Part of event management services as an event crew. • Assisted in corporate family days, shopper engagements (e.g. HDB Malls), and children's parties. • Roles involved as a facilitator for the crafts-making workshop, games, and mascot helper.

HSBC Life Group3 years

Project Coordinator Transformation Specialist

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• Under AXA from May 2021, and subsequently, AXA became part of HSBC Life Group. • Project Coordinator Specialist in Strategic Transformation Team.

Toyota Motor Asia Pacific3 years

Pricing Specialist

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• Specialist and Business Analyst. • Spearheaded daily pricing operations – setting and liaising regarding pricing inquiries for various DIST – TW, USA, Middle East, Pakistan, and others.

CX (Customer Experience) Specialist

• Planning Team member in the Customer Experience (CX) Team. • Calculated and tracked the overall department's budget. • Handles ad-hoc administrative and documentation work. • Involved in project management – budget and vendor management. • Nominated as the window PIC for Indonesia, Malaysia, and sub-PIC for both the Philippines and Thailand.

Honestbee1 year

Junior Catalog Associate(Side)

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• Maintained catalog for marketplace merchants to reflect on the latest requests such as photo updates and price promotions. • Organized and categorized items to ensure a smooth customer experience.

University of Stirling2 years

B.A (Honors) in Retail Marketing

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Core Modules: Branding and Communication, Digital and Experiential Marketing, Understanding Consumers, Multi-Channel Marketing and Retailing

Times the Bookshop Pte Ltd9 months

Marketing Assistant(Side)

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• Assist in the preparation of newly launched website, and monthly and seasonal promotions – measuring and weighing of products, sourcing online descriptions, and writing basic descriptions. • Involved in product photoshoots and Photoshop.

Daikin Air-Conditioning Pte Ltd1 year

Administrative Assistant(Side)

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• Operate on SAP system to check stock level and sales order. • Create quotations for clients and check their credit limits. • Usage of AutoCAD for drawings.

Cheers Holdings Pte Ltd2 years

Sales Associate(Intern)

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• A sales associate intern providing customer service and understanding the shop floor. • Answered and recommended to customers on product features and benefits based on their needs.

Resort World Sentosa (Universal Studios)9 months

Attraction Operations(Side)

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• Scanned and checked tickets for entry and exit of the theme park. • Undertook cashiering role. • Ensure the entrance is presentable and well-kept – housekeeping.

Nanyang Polytechnic3 years

Business Management

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Specialized in Retail Management & International Business Core Modules: Effective Writing Skills, Personal Selling and Negotiations, Business Law, International Marketing, International Business Strategy, Buying and Luxury Retailing, Effective Communication

Club 21 Pte Ltd (Balenciaga)1 year

Sales Associate(Intern)

• A sales associate intern providing customer service and understanding on the shop floor. • Answered and recommended to customers on product features and benefits based on their needs.

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Personal Achievements

Personal Achievements

Personal Achievements

  • Customer Experience (CX) Strategy

    Facilitate and support in several projects which involve evaluating, analyzing, identifying gaps, and proposing counter-measures in the AP DIST and DLR (CR/CX) operations. Some activities include being the PIC of Playbook development - liaising with vendors, conduction interviews, and facilitator in the workshops.

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Skills

  • Adaptability

    0
  • Customer Service

    0
  • Marketing

    0
  • Microsoft Excel

    0
  • Microsoft PowerPoint

    0
  • Microsoft Word, Office Administration, People Management and 15 skills

Accomplishments / Portfolio

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