Heidi Wong
Plotio Financial Group Ltd / Customer service clerkHong Kong
Heidi Wong
Plotio Financial Group Ltd / Customer service clerk
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Plotio Financial Group Ltd5 years
Customer service clerkPresent
- Present
Job duties -Answer customer and sales enquiry on QQ system -Create a new service account to customer and sales at the target time -Daily work distribution chart for the team
Lalamove 6 years
Marketing Assisant
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Job duties -Engage with partnership, develop a cooperation plan and forecast the financial budget of the proposed event. -Create a good contents on social media post (Facebook, Instagram, Blog, eDM)
Lalamove1 year
Senior Customer service ambassador
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Job duties -Handling customer and driver enquiries via phone call and e-mail -Provide a training for new join colleague -Weekly schedule of the team
Apple Retail Store 5 years
Specialist
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In this past years of my Apple journey, I try to a different role to improve my competencies. I become an IS&T champion. In this role, we need to clarify our in-store-material is a good function, including software(wifi network, easypay apps, e.g.) and hardware(payment mac
Hong Kong Disneyland 5 years
Attraction and guest service host
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Partner with teammate to finish the attractions daily opening and closing checklist. If the attraction have temporary stop, we must act quickly to evacuate. Create a magical moment to our customer.