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Pacific Coffee Company Limited / Supervisor
An experienced hospitality specialist. With the experience of owning and operating cafes, I have developed detail-minded aptitude and an open-mind concept. Owning a network in F&B industry, I am competitive advance in devoting efforts in business development with Can-do attitude.
As an creative believer, I would like to develop a career to be an business consultant who helps business find their edges and beyond.
Be responsible for store operation, personnel management, business plan supervision and implementation, cost control, customer service, etc. Work achievements:With good store operation management and customer communication and coordination, I got A-level internal assessment for four consecutive years in terms of turnover and service quality.
Be responsible for market operation and daily management, marketing promotion, personnel training and event planning Developed new products, optimized the activity plan, duly handled the customer comments and improved product quality and service quality.
Be responsible for the promotion and sales of coffee machines and coffee bean; Provide customers with the professional catering marketing plan with the integration of sales and production; Developed channel promotion plans and maintained product price system; Formulated
Contacted guests, participants and sponsors. Be responsible for business reception,scheduling and information release.