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Fujitsu Limited / Salesforce Engineer
As a Customer Success for Enterprise in a global environment, I wanna contribute to the business growth of customers.
Responsible for Salesforce implementation, maintenance, and operations.
Provide retention support and additional proposals to enterprise customers, mainly enterprise companies. Responsible for web analysis, advertising distribution using 1st party data, MA, CDP, and customer support.
In charge of onboarding support and belonging to customer success group.
Responsible for CRM products as Inside sales(Inbound)
Launch of new Inside sales department (Datorama). In charge of B to C Product as Inside sales.(Outbound) Also engaged in sales strategies for each segment. (employees: 1 to 4000)
2013 to 2018:In charge of core hospitals and clinics as MR positions at pharmaceutical companies.