Challenges that I used to faced during my past job is being on the feet at all times! Be ready to face all customer's enquiries and/or complaints and be able to provide them with a solution by going the extra mile!
Do visit my e-portfolio to know more about me, my past work experiences including my massive part-time job experiences and professional profiles!
Roles of an Operations Manager (Shop Supervisor), Event Planning (Assistant) and Admin - Shop's operations, Recruitment, Manpower Planning, Events Planning - Handling School's Sponsorships and other Administrative Duties - Supervising and oversee Part-time Retail Staffs and working as a Team to meet the daily/monthly Sales Target - Email and take charge of all bookings (via calls and SMS) for Individuals, Parties, Group-bookings and Companies (for in-house Event Booking) - Over in-charge for In-house Parties, Corporate Event (Team Building) and Group-bookings - Assist Event Manager for Offsite Event Booking/IT Shows - Conduct Training for Shop's operation, Excellent Customer Service, IT Basic Troubleshooting and all latest Gaming Systems - Clear knowledge on how to set up the latest Gaming Systems - Perform Basic IT Troubleshooting - Managing the Shop's Food and Beverage Sales and monthly Stock Management/Purchases - Control and Updating of Point of Sale (POS) Systems - Handle (support owner) the Organisation's Social Media Page - Retail Sales - Handing of Cash (POS)/ Advocado/ GrabPay/ Nets/ EZ-Link Payment Reason for leaving: Ceasing of Shop's Operation
Financial Planner in Advisor Alliance Group (AAG), The Great Eastern Life Assurance Company Limited - Providing and managing professional Financial Advisory to all my clients - Provide knowledge and Service with Integrity, Compassion and being Competent in my course of work - Handling all Insurance-related Services (Prospecting, Application, Claim enquires, After-Sales) - Sales and Marketing - Sales Presentation/Pitching "To Script Lives, Creating Life’s Great Journey" Reason for leaving: To seek Job Opportunities in the Social Media Industry
Jobs Rotation within the branch (Retail Banking) - Counter Teller; Cash Handling, FX and all General Enquiries for Personal, Business and High-net- worth Individuals - Relationship Officer; Specialise in Account Opening for both Personal and Business Profile - Customer Service Representative; handling all Customer's Enquiries/Complaints at the Front Reception - General Insurance Sales (over-counter) - Meeting monthly Insurance Sales and daily Queue-Time Target Reason for leaving: To gain Career Advancement in a different industry (Financial Sector)
- Advertise (newspaper) and Recruiting new employees for the Company - Prepare Contract, Monthly Report, Administers Leave, Expenses and Medical Leave Record - Payroll Process and CPF Submission - Planning for monthly Duty Rosters, Administer Road Tax and Renewal of Vehicle Insurance - Deal with and maintaining Good Working Relationship with all Employees Reason for leaving: To look for Exposure and further Career Advancement