Pooja Lachhwani
Singapore
Pooja Lachhwani
I am strong HR professional having more than 10 years of experience. An accounts graduate having 6 years of experience in HR Shared Services Center including On boarding, Offboarding, project management,Stakeholder management, process enhancements & strong knowledge of Workday-HRMS (Time Tracking, Performance management, Job changes, reports). Also having 4 years of experience as a Asst. Business head, education counselor and office administration.
SNL Financial India Pvt. Ltd.6 years
Assistant Manager,HR Operation
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➢ Train employees and team members on various HR related policies/procedures including HRMS systems like Workday. ➢ Ensure HR Shared Services Center queries are responded to within the defined timeline
- Extend HR Support Services to APAC Region
Participated as one of the key member from India office to extend HR Support Services to other offices in APAC region. I have visited S&P Globals Singapore office for this project in May 2016 to finalize required resources, timeline and SLA before rolling out the project. I have trained my team on what are the expected outcomes and how to handle queries from global office employees. Also trained them on S&P Global's Workday tenant to support and help employees on system related questions.
- Building HR FAQ Database (India)
Worked on HR FAQ database, planning & execution for all roll out activities for India office
- Launching New Time Tracking System (Workday HRMS)
Worked to roll out new attendance and leave management system at India office starting from building training materials to delivering training sessions and preparing reference guide materials. Also provided timely feedback to HR Systems team for changes required in user interface to have smooth roll out before transition.
International Business School1 year
Sr.Counselor & Asst. Admin Manager
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➢ Identification of a required staff profile and formulation of the vacancy notice. ➢ Screening of applications and Coordination with the panel of interviews.
HCL Career Development Centre8 months
Asst. Business Head
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➢ Handling counselor and tele-caller team to get the business. ➢ Motivating the team & solving problems between team members & other trouble shooting. ➢ Handling team of management trainee.
Frankfinn Institute of Airhostess Training, Jaipur3 years
Sr.Counsellor cum Administrator
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➢ Motivating new students for career. ➢ Coordination with Placement, Accounts Department & Training Department. ➢ Making MIS reports, daily report, and handling all admin related work.
Institute Of Foreign Accounts2 years
Branch supervisor
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➢ Appointed as a visa counselor. ➢ Handling mainly all day collections of Cash & Record keeping. ➢ Processing of student visa ➢ Promoted as a Branch Supervisor. Looking after the inventory for assuring ready availability. To provide