Pratchavee Amornsetthachai
Tokyo, Japan
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Pratchavee Amornsetthachai
With over five years of experience in IT support I have built a strong foundation in software tools and solutions for a global user base. Working with various software sparked my passion for software development, leading me to recently graduate from the full-stack software development program at Le Wagon Tokyo. Now, I am excited to transition into a Software developer role, eager to leverage my technical skills and problem-solving abilities to tackle new challenges.
Ambition
In the future
PROGRAMMING PROJECTS:
Le Wagon Tokyo2 months
Full Stack Development Program
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Main Technology Stacks: Ruby on Rails, Javascript, HTML5, CSS3, Vue.js, Bootstrap, Stimulus, Heroku, Figma, Sqlite, PostgreSQL, Notion, Slack
Millennium Capital Management Asia Limited1 year
Technical Support Engineer
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- Work with the Global IT team/international team to provide IT support to the end-users across regions by using the ticket system ServiceNow, email, phone, online chat, and walk-in
Twitter Japan K.K.1 year
IT Support Engineer II
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My role includes IT Technical support in both Japanese and English to the Global end-users across regions. The main highlights are, - Ticket troubleshooting and management by Jira systems, email, phone, online chat, and walk-in service. Escalate the ticket to the right te
systemsGo Corporation5 months
Associate Engineer
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My role includes IT Technical support in both Japanese and English to the Global end-users and here are some highlights, - IT On-Site Support at Clients’ sites - Vitesco Technologies - Dispatch engineer for Projects of Netflix
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Intersoft K.K.3 years
On Site Support Engineer
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My role includes IT Technical support in both Japanese and English to the end-users and major highlights are, - IT On-Site Support at Clients’ sites - Becton Dickinson and Company.
Nihonkogakuin Vocational School(日本工学院専門学校)
Information Technology (情報処理科)
Thammasat University
Bachelor’s Degree of Arts
Major: British and American Studies
Skills
言語
- Japanese - Conversational
- English - Professional
- Thai - Native