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Ameeratel Inc. / Executive manager
Work as a Lead in International Customer Service and Trade Executive with over 20 years of experience with a proven track record in both field. Ability to develop strategic long-term partnerships and communicate effectively with all levels of decision makers. Fluent in both English and Arabic
The hospitality industry is my true calling, and I'm constantly seeking new challenges to contribute and make a lasting impression. I thrive in fast-paced environments and am confident I can leave a positive mark on any team. I'd be happy to discuss my qualifications further in a meeting.
Oversaw a team of 50+ agents, managing recruitment, onboarding, training, and ongoing coaching. • Analyzed call center data, identified key performance indicators, and delivered
Organize all Airport Operations Control Center (AOCC) positions related to flight data and resource * Allocation for short term planning.