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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable and dedicated customer service professional in the BPO industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfacti
-Educated customers in online banking. -Assisted customers with banking needs and inquiries. -Developed and maintained strong customer relationships, providing exceptional service and advice.
Strengthened communication skills through regular interactions with patients/insurance members. Identified issues, analyzed information, and provided solutions to problems.
Major in General Education