Poyingcpy
Step outside of your comfort zone, for that’s where life truly begins.
3 years of customers services assistant at The Hong Kong Jockey Club. An honest and proactive person. Having a strong sense of responsibility for anything. Proven ability to perform under stress, follow instructions and adapt quickly to a challenge.
Openrice Limited 8 months
Operation Assistance
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-Handled inquiries from CS email -Handled general admin and secretarial tasks include website and app management, data entry, redemption program -Provided support and assistance to Marketing team
Hong Kong Airport Services Limited2 years
Passenger Services Officer - Landside
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- Become a senior within three months, handling premium passengers and members. - Completed the check-in process quickly and accurately under pressure. - Responded passengers' inquiries and Solve additional requirements.
The Hong Kong Jockey Club3 years
Customer Services Assistant -Part Time
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- Provided quality and efficient customer services. - Communicated with customers effectively to enhance their experience. - Identified customer needs and enquiries, then resolved them tactfully.
Hong Kong Disneyland Resort2 years
Store Operations Host – Part Time
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- Was responsible for the daily operation of store. - Stocked and counted the store inventory. - Handled POS register operations about cash and credit card.
Southern Taiwan University of Science and Technology2 years
Degree in Department of Leisure, Recreation, and Tourism Management
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Hong Kong Institute of Vocational Education (Tsing Yi) 2 years
Higher Diploma in Airfreight Management and Global Logistics
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