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My name is Nina Therese Go Hernandez, 31 years old. I enjoy meeting new people and finding ways to help them. I have had a variety of customer service experience in Singapore and Philippines. I am dedicated, outgoing, team player and a heart to serve customer.
My ambitions is in 5 years time i will be given an opportunity to manage my own team.
Full time employee as Account Delivery Manager, Singapore • Act as the main point of contact for 20 over clients regarding business service issues, escalation management, billing concern and communications.
Full time employee as Document Management Support, Singapore • Responsible for handling front office reception and administrative duties. • Print statements and reports.
Full time employee as Customer Sales Advisor, Singapore • Greeting customers, responding to questions, and provide outstanding customer service. • Operating cash register and managing financial transactions. • Handles customer complaints and issues. • Daily stock check and visual merchandising.
Full time employee as Management Trainee, Singapore • Provide outstanding customer service • Operates cash register and inventory • Proficient in the use of ICMS System
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