Associate, Payments Operations
on 2021-06-08 94 views

Experience the excitement of running day to day operations as Grab Associate, Payment Operations!

Grab (Singapore)

Grab (Singapore) members View more

  • Employer Branding @ Grab

What we do

Grab is one of Southeast Asia’s leading superapp that provides everyday services such as mobility, deliveries (food, packages, groceries), mobile payments and financial services to millions of Southeast Asians.

Grab aims to use technology to empower its communities and elevate the quality of life for everyone.

Why we do

1. Trust that you will have a safe ride
Travel with confidence knowing that Grab’s top priority is your safety. From driver safety training and vehicle safety checks, to personal accident insurance coverage for all our drivers and passengers and government partnerships to promote safety, you know we have your back.

2. Take the transport option that fits your need
We put freedom in your hands. The most transport options, at every price point, with comfort, speed and affordability – you can have it all at the touch of a button.

3. Let us take care of you
We believe that a sustainable business is one that improves the lives of the people it touches – passengers, drivers, employees, governments and society at large.

How we do

Life at Grab is all about positive disruption – and yes, crazy days are part of that package too. Still, that’s never stopped a Grabber from having fun. In fact, it’s what keeps us motivated to shake things up further.

Life as a Grabber means succeeding in a culture of passion and innovation. We are hungry to make a difference, and recognise that good decisions often come from the heart. We are humbled by our communities, and are proud to serve them with honour. We come from all over the world, united by a common goal to make life better everyday for our users.

If you share our mission of Driving Southeast Asia Forward, apply to be part of the team today!

As a new team member

Get to know the Role:​

You will experience the excitement of running day to day operations, working closely with various business lines such as GrabFood, GrabMart, GrabKitchen, GrabPay, GrabAds, GrabRental, GrabExpress and GrabForBusiness. Ensuring the smooth funds flow to and from our partners such as driver, merchant and corporate clients.

The role is housed within the SG operations team. Our work is also extremely dynamic as we thrive in a fast-paced industry where we continuously realign business needs and seek opportunities to improve merchant experience. Internally, we continuously seek to improve, streamline and achieve efficiency.

The day-to-day activities:
• Liaise closely with business lines to manage and ensure smooth fund flow to and from Grab partners, such as drivers, merchant and corporate clients.
• Support roll-out of product launches and strategic initiatives that affect operations
• Collaborate extensively with stakeholders in different verticals
• General project management and reporting
• Monitor and manage third-party call centre supporting the team’s daily operations
• Act as the voice of Grab partners for payment related issues
• Continuously seeking opportunities for improving internal operational processes as well as Grab partners experience

The must-haves:
• Bachelor degree (any discipline)
• Minimum 2 to 3 years of experience / interest in relevant or related scope of work and industry
• Demonstrated ability to problem solve and strong quantitative skills
• Python, SQL, R is a plus
• Excellent communicator and good stakeholder engagement skills
• Ability to adapt to fast-changing, dynamic environments
• Proficient in spreadsheets & slide-making (MS Office/ GSuite)
• Proficient accounting knowledge is preferred

Be part of Grab's family! If you are keen on this role, click "I'm interested" and speak with us today!

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Company info
Grab (Singapore)
  • Founded on 2012/06
  • 6000 members
  • 28 Sin Ming Ln, #01-143 Midview City, Singapore 573972
  • Experience the excitement of running day to day operations as Grab Associate, Payment Operations!
    Grab (Singapore)