[Get to know the Role]
We are looking for a Partner Acquisition Assistant Manager / Team Lead to oversee, execute acquisition strategy and coordinate with internal stakeholders to ensure the smooth running of the projects.
To do this role well, you should possess analytical, problem-solving, and organizational skills, on top of communication & interpersonal skills.
[Your responsibilities include]
- Ability to lead and motivate a team to meet weekly/monthly acquisition target
- Responsible for the execution of acquisition coverage plan, support the successful attainment of the departments strategic goals
- Responsible for working with the drivers and riders onboarding and integrate new clients and developing existing client relationships
- Implement and recommend internal process improvement and support initiatives to increase supply operations function
- Develop, support & oversee the successful attainment of the departments strategic training goals
- Provide data analysis and report of the outcomes of campaigns
- Be responsible for tracking and managing work delivery against Objectives & Key Results (OKRs) set for the team
- Develop internal process improvement and support initiatives to increase supply operations function
- Work with various internal stakeholders across the various business verticals to determine acquisition needs for their respective partners
- Lead the overall planning, coordination, monitoring and control of all activities to project
- Present proposals and results, and provide regular progress updates to management
- Manage and execute other tasks as assigned by the Head of Department
[The day-to-day activities]
- Create and build a strong network among the driver community
- Address and/or escalate issues relating to customer accounts to ensure resolution
- Work closely with the team and stakeholders to ensure the smooth running and quality of the various projects
- Engage key stakeholders from various business verticals to identify opportunities and problem solve issues which may arise
- Work closely with the supply operations team and stakeholders to ensure the smooth running and quality of the various projects
- Provide regular updates to the stakeholders
- Assist the department in the daily operations, as and when required
- Demonstrate strong interpersonal and analytical skills to develop reports and identify issues that may arise
[The must haves]
- Min 2-4 years of working experience in a similar position
- Prior experience in managing Telesales / Sales Operations functions
- Fluency in more than one language
- Excellent communication and negotiation skills
- Demonstrates strong interpersonal and analytical skills to develop reports and identify issues that may arise
- Possess strong technological background, Salesforce, Google suits and the ability to organize data and reports
- Results oriented, self-motivated with high level of initiative and confident to engage consumers
- Great logical and data sensitivity skills
- Ability to manage multiple tasks effectively and efficiently
- Ability to keep abreast of product knowledge through continuous learning
Join Grab on an incredible mission - click "I'm Interested"!