ENGAGEROCKET PTE. LTD. / Customer Success Manager
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- Developed and maintain an efficient and coordinated organizational-wide planning system - Ensured that all regulatory and certification requirements are met - Conducted independent process audits - Provided advice for streamlining of processes and compliance related matters
Main Roles and Responsibilities : - Led a team of 3 to actively manage 8 clients to help them implement and maintain integrated Quality Assurance Systems - Conducted Process Audits to increase efficiency and productivity for private school
Private tutor specializing in secondary school mathematics
Talent Management Director - Worked in a youth-not-for-profit organization to deliver over 400 youth leadership experiences - Managed the talent planning and recruitment processes for NUS,NTU,SIM,SMU