MOHAMMED ERRAMI
Personal e-commerce projects / Digital Marketing SpecialistCASABLANCA
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MOHAMMED ERRAMI
Personal e-commerce projects / Digital Marketing Specialist
Reliable and detail-oriented professional with expertise in digital marketing and administrative support. Experienced in managing advertising campaigns across Facebook, Google, and Amazon Ads with focus on data-driven strategies. Strong background in data management, customer service, and office tools. trilingual English-Arabic-French speaker with passion for continuous learning and team collaboration.
Ambition
In the future
I want to further hone my knowledge of economics and practical marketing skills in the Japanese environment and contribute to a global team.
Personal e-commerce projects2 years
Digital Marketing SpecialistPresent
- Present
Personal E-commerce Projects | Casablanca | 2024 – Present- Managed and optimized advertising campaigns on Meta Ads (Facebook/Instagram) and Google Ads- Analyzed campaign performance (ROI, conversion rates) to improve results- Created engaging content and developed targeting strategies to maximize engagement
Customer Support Representative
Handled customer inquiries via phone, email, and chat with professionalism and efficiency- Managed and resolved customer complaints, ensuring high satisfaction and retention- Used CRM tools and office software to track and document customer interactions- Collaborated with team members to improve response times and service quality
Faculty of Legal, Economic and Social Sciences, Ain Sebaa4 years
Management
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Hassan II University of Casablanca4 years
Economic And Management
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Skills
言語
- English - Professional
- Arabic - Native
- French - Conversational
- Japanese - Conversational
