Kenji Ishikawa
Hewlett Packard Enterprise / Senior Technical Support EngineerYokohama Japan
Kenji Ishikawa
Hewlett Packard Enterprise / Senior Technical Support Engineer
25+ years of experience in IT Technical Support
Hewlett Packard Enterprise3 years
Senior Technical Support EngineerPresent
- Present
Technical support specialized for specific products of HPE. - HPE Nimble Storage, HPE Alletra6000/5000 Storage ( 2021- ) - HPE MapR/Ezmeral Data Fabric ( 2020-2021 )
SAT Corporation4 years
Deputy Manager / Head of the Technical Support Team
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SAT Corporation https://www.sat-corp.jp
Freelance8 months
Freelance, self-employed
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Contents writing work of "aratana inc. " ( currently "ZOZO.inc".) https://ja.wikipedia.org/wiki/%E3%82%A2%E3%83%A9%E3%82%BF%E3%83%8A
Net One Systems2 years
Senior Technical Support Engineer
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Net One Systems Co., Ltd. https://www.netone.co.jp/
Oracle2 years
Senior Technical Support Engineer / Senior Product Specialist
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https://en.wikipedia.org/wiki/Oracle -- Transferred from Sun Microsystems with the acquisition by Oracle -- Sr. Product Specialist ( 06.2010 - 01.2012 )
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Sun Microsystems4 years
Senior Technical Support Engineer / Senior National System Support Engineer
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https://en.wikipedia.org/wiki/Sun_Microsystems -- Transferred from StorageTek with the acquisition by Sun Microsystems -- Sr. National System Support Engineer ( 07.2006 - 05.2010 )
StorageTek ( STK - Storage Technology Corporation )12 years
Technical Support Engineer
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https://en.wikipedia.org/wiki/Storage_Technology_Corporation ・Back-line Technical Support / Product Specialist ( Disk Storage, Tape Library, Virtual Storage, Storage-Appliances, SAN/FC products, .....etc )
Customer Support Engineer
・Front-line Customer Service work on Storage Products. Customer: IBM or Fujitsu Mainframe customers and CRAY-HPC customers. Products: Disk Storage, Tape Library, Tape Drive …etc. ・Account Management / Customer Care. ・Lead of critical problems to fix.
Memorex Telex3 years
Customer Service Engineer
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https://en.wikipedia.org/wiki/Memorex Customer Service Engineer ・Front-line Customer Service work on Storage Products. Customer: IBM / Fujitsu Mainframe Customers, and IBM AS400 Customers.
Daiichi Institute of Technology4 years
Bachelor of Engineering
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Major: Electronics Graduated: Bachelor of Engineering Graduation Thesis: Vegetation distribution research using remote sensing technology (Image data analysis from earth observation satellite "LANDSAT5")
Miyazaki Omiya High School3 years
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