Kana Aileen Kobayashi

Meltwater Japan / Client Support Manager

Kana Aileen Kobayashi

Meltwater Japan / Client Support Manager

Meltwater Japan6 years

Client Support ManagerPresent

Apr 2020 - Present

・Re-established the Client Support (Helpdesk) Japan team in April 2020, as we saw the value and necessity of the Product Support team for all clients in Japan, locally. ・Currently managing a team, and communicating and working together with the APAC's Product Support team.

Client Success Manager & Client Support Manager

Mar 2020

Client Success Representative

Apr 2018

CS Support Representative

Sep 2017

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