What we do
We have been at the forefront of exceptional service for nearly 20 years. Our mission is to be the world's most trusted service platform. Since 1998 we've combined always-on, personalised, premium, and specialist knowledge - with world class expert-led customer service - and continuous innovation in technology. Today, we serve millions of members in 35 countries around the world, working with more than 40 corporate partners, from 20 offices located in the most important wealth centres.
Why we do
Our travel and lifestyle concierge service, bespoke loyalty programmes, tailored benefits and experiences, and personalised communications, are offered to millions of members globally via financial institutions, luxury retailers, and premium brands. This in turn drives engagement, develops trust and strengthens brand advocacy with their most valued customers.
Why is it so special? We provide direct access to unique cultural, gastronomic and travel experiences, exclusively negotiated benefits, and unparalleled customer service. With Ten, doors are opened, dreams and aspirations are realised, expectations are exceeded, and time is saved.
How we do
Our affluent and high-net-worth members around the world rely on Ten’s concierge service to support them with everything from the ordinary to the extraordinary. Our Ten online platform and our lifestyle managers are available 24 / 7 / 365 to help our members get the most out of life.
We organise anything that our members lack the time, expertise or contacts to plan themselves. Concierge is our primary engagement tool, and one that builds significant competitive advantage for our corporate partners.
We ensure our members feel at home wherever they are in the world, with no request too large or small.
