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Crisis Support Executive (2-yr full-time contract)・Contract work/ Part-time work
Join us as a Crisis Support Executive to make a difference to the beneficiaries we serve!
The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting an initial assessment of clients’ risks and needs. This includes classifying incoming calls, emails, and text messages according to risk levels. He/she decides the required follow-up actions, which typically include referring cases to the Clinical Team for crisis support or counseling. CSE also makes preliminary outgoing calls, emails, or text messages, if necessary, to facilitate the initial assessment in terms of the client risk level. He or she provides frontline support to