What we do
At Scoot, we strive to deliver a great flight every time. There will be times however, where things don't go according to plan. Usually, these moments are due to our strict adherence to flight safety standards or external factors such as weather or air traffic delays.
Scoot is empowering travellers like never before, but with this comes a greater responsibility to make your own decisions! To top it off, we've taken the time to publish our guest promise so you know exactly what you can expect from us. It's not ‘fine-print’, but rather our straightforward and sincere commitment to you.
Why we do
Our people strive to redefine the low-cost carrier experience by providing our customers with quality service, differentiated products and contemporary experiences. Established in November 2011, we have since grown spectacularly thanks to our customers and fans.
How we do
We are defined by our unique Scootitude – a passion for travel, connecting people and cultures, and pushing boundaries. We are an airline for the young, the young-at-heart and the value-seeking. People who believe that travel is all about spontaneous discovery, building connections and creating fresh experiences.
