What we do

First Contact is the leading corporate reception and concierge services provider in Australia. Our fully managed solution has redefined customer experience for premium commercial assets and multi-national corporations.

Why we do

First impressions are our business. First Contact has been at the forefront of service innovation since 2006. Our service promise – Leaders in Service providing Service to Leaders – stems from a culture inspired by the ultimate in premium 5-star hotels and tailored to create a guest experience that is unique to each client. With talent sourced from premium hotels, service innovation is our natural state. We create that all-important first impression for your business and leave a unique, lasting impression with your clients and staff.

How we do

Our people are the capstone of our commercial success. Our unique culture brings together people who complement our passion for service. Enjoy working in some of the most iconic corporate buildings and top-tier companies, benefiting from a Monday to Friday work schedule. Become part of a learning culture, where teamwork and collaboration are encouraged, excellence rewarded and diversity valued.