What we do
Direct Link Pte Ltd (“Direct Link”) was set up in 2004 with just 2 vans providing delivery services. Our main clientele then was TeleChoice International Limited ("TeleChoice") who is a regional diversified provider and enabler of innovative mobile communications.
Over time business volume picked up within a year where most deliveries were for Starhub Ltd covering the whole island. From 2 vans, we rapidly expanded to 11 delivery vans.
Why we do
Our dedication and consistent commitments in service quality led on to getting more business opportunities, such as Toll Group (an Australian transportation and logistics company with operations in road, rail, sea, air and warehousing), as well as ST logistics. We expanded the scope of our services to B2B trucking, VAS (value-added services) supporting 3PL providers. Where we performed packing services, to labeling, to bundle pack for Procter & Gamble.
Our commitment to service excellence, lead us on to investing in machinery upgrades to improve efficiencies, such as heat tunnel and overwrapping. From 2016, our volume increased substantially, attributed to new jobs in VAS from L’ORÉAL, the world's largest cosmetics company.
We aim to be the best VAS suppliers in Singapore and the region.continue to strengthen our ability in fulfilling jobs, deliver as promised, and constantly upgrade our processes, capabilities and innovate to meet customer needs. We aim to be the best VAS suppliers in Singapore and the region.
How we do
Over the last 3 years, Direct Link grew with our customers and increased staff strength to a team size of more than 115 employees. We are greatly appreciative and are thankful for the support from our business partners. With great encouragement, we will continue to strengthen our ability in fulfilling jobs, deliver as promised, and constantly upgrade our processes, capabilities and innovate to meet customer needs.
We work as a team. We are successful today because we have a lovely team.
