What we do
The dynamic team at Computer Guys
We serve people, not machines: Many IT services firm tend to get so caught up in the technological aspect of things that they forget about the user experience, but not us. Computer Guys doesn’t only take care of the machines – we take care of the people using these machines as well. In other words, we keep things short, simple and hassle-free for our clients.
We are on a mission to simplify technology and to empower our users and customers. We do so by providing our clients the following services to help them achieve their desired goals and objectives:
1) Phone Support & Helpdesk
With Computer Guys on board as your trustworthy IT service provider, a full-fledged team of IT experts are only a phone call or email away.
2) Data Security
Our solution works two ways: Firstly, it keeps your critical data away from prying eyes. Secondly, it ensures that there is a reliable backup system on all of your workstations that comes with data recovery service, real-time data backup and even offsite backup.
3) Technology Management
We keep a complete inventory of all your IT assets and make sure that it is updated when changes are made to your systems environment.
4) Innovation & Upgrading
As your outsourced IT department, our main aim is to get you right tools at the right cost without compromising on quality. Our offerings include an email management service, a user-friendly application for calendar collaboration and a reliable online web space for file sharing and storage.
All of us here at Computer Guys understand that IT support is about improving the experience with technology, rather than just servicing the machines. That is why we place great emphasis on customer service.
Why we do
Computer Guys Founder, Julian Ma
Join the tight-knit team
Our founder, Julian’s passion for technology and computers started from young. As the de facto “computer guy” among his peers, Julian honed his IT skills by helping his friends to fix their computers and picked up some self-taught skills along the way. He soon discovered that he gets an immense amount of satisfaction from helping others with their IT issues, and this spurred him to start up Computer Guys. Prior to that, he had 16 years of industry experience, including a stint in the public sector. With Computer Guys under his lead, Julian hopes to revolutionise the IT industry by focusing on customer service and setting a standard for system administration.
How we do
A great office for you to meet and also to relax
Lots of open spaces for ideas to grow
We like to keep things simple and concise. Which explains why our company philosophy consists of only two words: We’re tight. This means that we’re a tight-knit team working together to deliver bulletproof IT solutions for our clients. Not only that, we put in our best efforts to make sure that the working environment is conducive for innovation and creative thinking. Research and development is strongly encouraged here, and all new ideas or suggestions are welcomed with open arms.
It’s all about the people here at Computer Guys. This applies not only to our clients but to our team members as well. There won’t be any micromanaging or strict dress codes to follow here, so that everyone can have a comfortable environment to work in. We also believe that people are our best investment, and as such, we place a strong emphasis on our employees’ welfare. We take good care of you, so in turn you can take good care of our clients.
