Hazel Joy Mendez
Singapore
Hazel Joy Mendez
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Alorica1 year
Technical Support Representative
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• Build rapport with regional customers • Interact with customers to seek and process information in response to inquiries, concerns, and requests about products and services. • Identify and escalate priority issues per Client specifications. • Providing callbacks whereas necessary to customers
Customer Service Representative
• Build rapport with Regional customers • Obtain information from customers in order to assist with their concerns with regards to sales, billing and account information.