Pear Comms Pte Ltd is the go-to company for Enterprises and Sales Professionals seeking solutions to boost their sales productivity. Pear Comms has developed a simplified integrable sales engagement Customer Relationship Management (CRM) solution, QuickDesk, to be the sales professionals’ personal contact assistant helping them to convert leads and close prospects easier than ever. Some of our features include do-not-call filtering, real-time calling & auto-dialling, mass-communications (customized emails & SMSes), leads & tasks management, and generation of quotations & invoices. Check us out at https://quickdesk.io/.

Our co-founder, Charmain, a second time entrepreneur, saw that sales are the lifeblood of every business after her first startup. Even if the product and supporting team are great, no firm will survive without good sales. Our another co-founder, Ken, a veteran in the sales industry and a consultant and coach to many for decades, noticed how difficult it is for people to apply the sales knowledge they have on paper into practice. Hence, the two decided to find a way to bridge the gap between sales knowledge and application. Believing that time is money, they explored ideas to help people with their sales not only effectively, but also efficiently. Their first idea, QuickDesk, was a result of their desire to integrate IT solutions into sales. As they found more areas in the sales process that IT could assist in, Pear Comms was created with the aim of generating a suite of online applications to increase sales productivity on a whole.

About this role: Pear Comms is looking for a Customer Success Intern to be the main link to the newly onboarded customers. You will be involved in the Product Trainings of our CRM solution, QuickDesk, assisting the customers on how to use our product optimally. You will be able to contribute to the development of the product by keeping a close contact to the customers, investigating their behaviour and requirements. You will grow to become a great presenter and learn how to cultivate and maintain great relationships with customers. What you will do: • Arrange and conduct Product Trainings • Assist in grant applications • Engage with customers • Drive customer success • Join in evaluation of user journeys Requirements: • Excellent presentation, communication and interpersonal skills • Highly self-motivated and self-driven with the ability to learn fast and think on feet • Meticulous and with a fine sense for details • Able to commit full-time for 3-6 months