Head, Shared Services
on 2022-03-28 607 views

Lead and drive our business transformation as the Head of Shared Services Centre in Legend Group!

Legend Logistics Limited

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  • Trust in YOURSELF. . .Believe in your DREAMS. . .Follow your STAR. . . and Always be Hungry for Success!

What we do

Legend Logistics Group, founded in 2012, is an integrated specialised logistics provider. We are headquartered in Singapore with presence in Asia, Oceania, Europe and North America.

We are one of the most diversified transportation companies in Asia, and is a one-stop logistics provider for heavy haulage, bulk liquid, dry commodities, perishable products and oversized cargos.

As an asset-based company with global deployment, Legend invests in its own fleet of purpose-built vessel, tank container, dry/reefer containers, and heavy haulage/OOG transport equipment to value-add customer’s operations.

Why we do

Since our establishment in 2012, Legend has been highly committed to quality and sustainability. Legend aligns its quality assurance process to its strategic direction. Our Quality Management System is in conformance with ISO 9001:2015 in which demonstrates Legend’s full commitment to quality excellence. With this approach, Legend continues to improve its core business processes to meet our customers’ requirements and enhance their satisfaction.

Legend also strongly believes that in any business operation, safety always comes first. We ensure that the working environment we provide to our employees and stakeholders involved in our operations and projects is safe, secure, and healthy. Our Occupational Health and Safety Management System is aligned with ISO 45001: 2018 and our Workplace Safety & Health (WSH) is in conformance with BizSAFE.

How we do

At Legend Logistics, we are a global leader in integrated, specialised logistics. With our strong management, leadership, teamwork, communication and healthy company culture, we strive to achieve our company's vision and mission.

To achieve what we had set out for, we put strong emphasis on:
• Accountability
• Commitment
• Honesty
• Innovation

With extensive knowledge and strong record of performance, our diverse leadership team sets an ambitious vision and strategic goals for growing our business in every region, developing emerging leaders, and shaping Legend’s future.

As a new team member

Legend Group is seeking a Head, Shared Services, to lead and drive the business transformation reviews and process re-engineering for shared services.

To qualify, you should have sound understanding of the organisation, be able to develop improvement initiatives and present proposals for senior management approval.

Your objective is to drive business optimisation using both cost and skill arbitrage, and the main function is to contribute to the operational excellence framework by collaborating with cross-functional teams and identify potential cost saving processes.

The Key Responsibilities of this role:
- Lead and drive the implementation of shared service centre for Legend Group
- Design and implement global shared services infrastructure for Legend Group
- Build, lead and manage the centralised Shared Services Teams
- Apply Lean principles and coordinate with Subject Matter Experts to analyse current business process, identify adverse trends and develop the operational metrics to set forth the operational improvements by developing proposals for shared services
- Understand the big picture, upstream requirements and work closely with stakeholders for effective delivery and stakeholders' experience
- Oversee on going operational and process improvement for the shared services, as well as the day to day transactional and customer management of shared services
- Ensure appropriateness of internal controls built into the process as standard procedures
- Monitor adherence to these internal controls, using best practices as per Group's standards
- Develop, monitor & evolve appropriate performance measures for the Shared Service Teams
- Drive automation and efficiency within the Shared Services Centre
- Work closely with Technology teams to leverage and optimise technology and work flow tools to track metrics for operations as well as process teams
- Drive goal setting for the team, aligning operational process team goals and performance measures with the strategic goals and measures of Legend Group.

The Ideal Candidate for this role:
- 10 years of shared service experience in a global organisation
- Proven track records in leading and setting up Shared Services Teams
- Demonstrate past experience of new process design and system implementation for a centralised shared services of global business
- Demonstrate experience to create and maintain robust controls within centralised operations
- Passion for automation and building efficient processes
- Transformation experience is a must with fair exposure to new-age technology
- Experience in driving and managing change within a customer focused, operational environment
- Possess good communication skills and general management capabilities having exposure to logistics setup
- Strong on analytical thinking, deeply data driven, with hands on experience on operations, strong customer service and business partnering ethos
- Attention to detail and control-oriented mindset
- Excellent stakeholder management and engagement skills
- Progressive people management skills
- Must be willing and able to travel (60% of the time) to overseas offices of Legend Group
- Bachelor Degree in any discipline
- Six Sigma certification is an advantage.

As the Head of our Shared Services Centre, you will report to our Group CEO and we look to you to ultimately to design, model and implement shared services resulting in a leaner and more efficient organisation. If you are interested, click to connect!

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Company info
About Legend Logistics Limited
Legend Logistics Limited
  • Founded on 2012/04
  • 120 members
  • Block 531A, Upper Cross Street, #04-112 Hong Lim Complex, Singapore 051531
  • About Legend Logistics Limited
    Lead and drive our business transformation as the Head of Shared Services Centre in Legend Group!