Job description :
• Provide good customer service to customers
• Monitors competition by gathering current marketplace information on pricing, services, and new services
• Generate formal quotations to customers and facilitate confirmation of jobs
• Ensure all operations are carried out in an appropriate, cost-effective, and efficient manner
• Communicate changes of order requirements effectively to relevant parties (suppliers, customers, teammates)
• Generate and process freight documents accurately to facilitate shipment process
• Register and monitor confirmed job information via system
• E-filing of documents in E-Library
• Ensure confirmed jobs are processed smoothly through efficient coordination between shipper, agents and customers
• Support all necessary administrative work relevant to business operations.
Requirements:
• Long term commitment
• Responsibility driven
• Outstanding organisational skills
• Efficient doer
• Excellent communication and customer service skills
• Experienced with Excel/Google sheets
• Familiarity with Freight Forwarding business (good to have, not necessary)
• Degree/Diploma in Business, Operations Management or related field
- Fluent in English & Chinese
Working days:
Monday - Friday
Working Location:
Jurong West area
Click on "I'm Interested" to apply now!