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Receptionist
Full-time
on 2021-11-17 221 views

We are looking for a dedicated Hotel Front Desk Agent to serve as our guests’ first point of contact!

St. Regis Hotel

St. Regis Hotel members View more

  • Marquita Davis

What we do

The St. Regis Singapore is among the world’s finest hotels. We offer timeless elegance and peerless service in Singapore near Orchard shopping and more.

As a flagship brand and one of the largest hotel brands in the world, our property is targeted at both business and leisure travelers with locations in major city centers, close to airports, convention centers, and popular vacation destinations around the world.

Why we do

Located at the crossroads of the embassy district, the UNESCO World Heritage Site - Singapore Botanic Gardens and the prime shopping district of Orchard, The St. Regis Singapore is an eminent spot where luxury resides.

Engage with local culture and captivating exhibits with an art tour at Singapore Art Museum, or explore the local area and see everything Orchard Road offers. A gleaming landmark of exquisite ambience, the hotel houses one of Asia's finest private art collections. Take in visual delights of the hotel's private art collections, enjoy the pleasures of the exclusive Remède Spa and experience excellent service by our staff when wining at Astor Bar or dining at Brasserie Les Saveurs, LaBrezza or Yan Ting.

Admire elegance in our 299 luxuriously appointed rooms and suites, where each crystal chandelier, original art piece or lush designer fabric is meticulously selected. St. Regis Butler Service is available any time, day or night. Let The St. Regis Singapore be your home away from home.

How we do

At St. Regis Hotel, we are committed to providing true hospitality to everyone. We believe in making you feel welcome and valued wherever you are in the world. That's because we really care about the people and communities we serve and because we pride ourselves on providing the highest quality services.

As a new team member

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities:
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Maintain updated records of bookings and payments
- Perform all check-in and check-out tasks
- Manage online and phone reservations.

Requirements:
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management.

Click on “I’m Interested” to apply now!

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Company info
St. Regis Hotel
  • 29 Tanglin Rd, Singapore 247911
  • We are looking for a dedicated Hotel Front Desk Agent to serve as our guests’ first point of contact!
    St. Regis Hotel