Key Responsibilities:
- Managing localization projects from beginning to end, working closely with clients, linguists, TAD team, Quality Enhancement team, external vendors and other departments
- Experiences in game, website and mobile app localization
- Working closely with external and internal language service providers to ensure on-time, high-quality translation delivery
- Developing and executing project plans and workflows, managing time, budget, resources and quality control
- Creating and managing internal version of localization project plans, and providing project specific education to TAD and Quality Enhancement teams
- Identifying and solving localization issues or disagreements, whether system or product, identifying causes and performing corrective/preventative action
- Managing team’s compliance with standards, practices and policies. Assigning and monitoring project team members’ work when necessary
- Directing team’s deliveries to timelines and product quality, including responsiveness and professionalism towards clients
- Leading project kick-off meetings, weekly and ad-hoc, issue solving and performing post-mortems
- Ensuring meetings are recorded and minutes distributed, managing the delivery of agreed upon action items
- Continually expanding knowledge and education in localization trends and news, keeping up to date through active participation in training opportunities
- Training new members of the Localization team as needed
- Creating methodologies, tools, and checklists to improve the project management process
Basic Qualifications:
- 7+ years of experience managing content localization
- Prior experience managing and leading teams in the marketing or localization space
- Solid understanding of consumer expectations regarding subtitling and dubbing in international markets
- A proven track record of identifying tooling and workflow solutions and operational efficiencies
- Vendor-management experience, with a proven ability to set expectations and hold vendors accountable to KPIs
- Strong project management skills and the ability to juggle multiple projects at a time
- Ability to operate effectively in ambiguity and willingness to pivot as needed
- A collaborative spirit, especially as an expert at getting things done, all with a positive attitude
- The ability to question the way we do things and recommend alternative solutions that drive impact to the business
- Identify and execute on opportunities to improve asset quality and production pipelines for the localization team
- Inspire your team to constantly innovate and automate the work they are managing
- Desire and ability to work in a fast-paced, small-team environment
- Ability to work independently and with the team
- Fast learner with a sense of responsibility
- Dubbing project management experience is a big plus
Skills and Abilities:
- Excellent verbal and written English communication skills
- Organizational and leadership skills
- Problem-solving capabilities
- Quality and detail-oriented
- Self-starter and proactive
- Ability to work independently and meet deadlines under pressure
- Proven abilities in project planning, resource and risk management
- Strong team player in a multi-language/multi-cultural environment
- Proficiency in CAT tools (Trados, MemoQ, Memsource) are required
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