Key Task: Drive E-commerce Business Growth

What You'll Be Doing:
- Implement e-commerce activities
- Identify strategic business partnerships
- Monitor sales/promotions/marketing and social media programmes and over digital platforms

Drive Technology and Infrastructure Enablement
- Provide specialised knowledge and insights to the development of technology strategies an roadmaps
- Implement preventive and corrective measures of discovery recovery plan
- Monitor smooth functionality of website and implement new systems and technologies

Enhance E-commerce Customer Experience
- Manage a diverse service environment
- Coach for service performance
- Establish relationships for customers confidence/ customer retention and loyalty programmes
- Manage service quality and customer satisfaction

Generate Data-driven Commercial Insights
- Perform data-mining and analytics
- Prepare insights reports on data-mining activities

Execute Customer Order Fulfilment
- Monitor fulfilment of customer's orders via store pickup or delivery
- Coordinate order processing, delivery and return of customers orders

Manage Relationships with Partners
- Maintain business partnerships
- Organise relevant information to contribute to negotiation efforts with partners and review partner performance

Requirements
- Diploma/Degree in e-commerce/ diploma in marketing (business management/e-commerce) or relevant
- Able to start soon (Contract length: nine months)
- Experience: Marketing: two years (Preferred)

Click on "I'm Interested" to apply now!