Koong Mun Ee
Founded in 1996, Ulink Assist (“Ulink”) makes all the arrangements for a foreign patient to receive the best medical treatment in Singapore.
Our services include medical appointments and hospitalisation arrangements, emergency medical evacuations, admission letters of guarantees, visa & HR assistance and other concierge services.
Ulink arranges more than 1,600+ medical appointments every year. We also coordinate 2-3 emergency medical evacuations by private jet every week. The majority of our clients are based in or visitors to Indonesia, Malaysia, Bangladesh, Cambodia, Myanmar and China.
Ulink’s panel includes prominent private hospital groups in Singapore – Parkway, Raffles, Thomson, Mt. Alvernia and Farrer Park – and we arrange cash-less treatment at 98% of private and government healthcare providers. Our broad network enables clients to choose doctors and providers that best meet their needs and budget.
Ulink’s teams in Singapore, KL, Jakarta and Yangon are fully committed to providing personal, responsive and dependable assistance, 24/7.
We simply try harder – to provide personal and responsive assistance – to be your trusted companion when you’re away from home
• Coordinating medical assistance and emergency medical evacuations
• Providing operational support for growing Third-Party Administrator (TPA) operations
• Making medical appointments and arranging hospital admissions, attending to client requests and complaints, liaising with panel doctors and hospitals
• Responsible for submission of monthly/ad-hoc reports to stakeholders
• Managing system enhancement projects
• Providing basic IT support for operational processes
• Responsibility for information security and business continuity planning
• Ad-hoc duties/projects as assigned
• University or polytechnic graduate
• Be on roster for after-hours standby and Saturday duty
• Possess strong communication and interpersonal skills
• Be able to take initiative and work independently
• Be resourceful and have strong problem-solving skills
For candidates looking for:
• Career advancement and opportunities to handle responsibilities even at junior level
• Exposure and learning opportunities in an entrepreneurial and team-based setting
Only shortlisted candidates will be notified. Thank you very much for your interest. Click on 'I'm Interested' to apply now!