Reality Rift is a Singapore based startup that has two main lines of business:
- RR Arena – best-in-class PC & Console gaming experience offered in premium gaming arenas
- RR Team – esports brand oriented on achieving top results at international tournaments
Our main goal is to entertain people by creating gaming-related experiences that we ourselves would consider entertaining.
And we are a very picky customer.
Why Reality Rift though? The skill pulls another character towards him & that's our goal. We founded RR, because we simply wanted to bring something that we love, closer to us.
Ok, we made up the last sentence — we just wanted to have a name that is associated with our passion.
If you have an endless passion for gaming and experience in managing retail stores, Reality Rift Arena wants you!
We are looking to hire an experienced retail store manager to lead the operations and customer service of Reality Rift Arena, the best in class gaming cafe in Singapore.
As Arena Manager, you are required to work closely with the founders to develop strategy and operate gaming & esports arena business.
You will be overall responsible for the operations aspect of the arena and required to manage a team of service crew.
Scope of Work:
- Ensure daily operations of the arena, including management of service crew
- Manage 3rd parties such as IT support, suppliers, event organizers, etc.
- Continually seek ways to improve the arena customer experience, products and services offering
- Proactively engage with both service crews and customers to identify and resolve issues
- Support the team in various events, duties and projects undertaken from time to time
- At least 3 years of experience in retail store management
- Must be passionate about gaming, interest in esports will be an advantage
- Strong interpersonal skill with excellent customer support thinking
- Logical thinking, & problem solving skills
- Entrepreneurial experience or thinking is good to have
- Must be able to work independently and as part of a team
- IT background / skills will be an advantage
- Centralized work location with access to East-West and Downtown Line
- Working alongside with a young, motivated, fun-loving and hardworking team
- ESOP might be discussed
If you've always dreamed of working in gaming, click 'Want to Visit'. We want to hear from you!