Mclink Asia Pte Ltd, incorporated in 2002, has grown from a photocopier service provider to a service solution provider specialize on Copier Solutions, ERP Solution and IT Solution that helps organizations create, organize and share their information in a structured process that optimize effective business decisions.
In 2012, we established our presence in Malaysia, China and Philippines. We continue to invest in research and development to bring the most cost-effective solutions to all our clients. As our customers grow and evolve, we are also changing together to meet their needs. Today, we are able to deliver comprehensive solutions to meet organizations of varying sizes and demands. We offer sustainable and eco-friendly solutions like recycled office equipments, integrated documents and office systems, which will all help to make our clients greener and also more cost-efficient!
We believe in giving our clients the best solution that fits their needs
We love to help one another, which is why we believe in making service simpler!
We are the most efficient go-to vendor for all office solution needs
What You'll Be Doing:
‣ Serve existing accounts by analysing work orders, planning daily travel schedule, investigating complaints, conducting tests and resolving problems
‣ Establish service by studying requirements, ordering and gathering components and parts, completing installation, performing acceptance tests
‣ Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements
‣ Keeps personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs
‣ Document service and installation actions by completing forms, reports, logs, and records
‣ Maintain customer confidence by keeping service information confidential
‣ Updates job knowledge by participating in educational opportunities, reading professional publications
‣ Accomplish operations and organization mission by completing related results as needed
‣ Comply with safety regulations and maintain clean and orderly work areas
‣ Any other duties assigned by the Managers
If you fit the requirements, click 'Want to Visit' NOW and chat with us!