Lanturn is a digital corporate services firm dedicated to
helping businesses scale. Using technology, we offer
efficient and cost-effective solutions for your accounting,
tax, compliance and incorporation needs.
We're guiding companies' light as they evolve, no matter
what stage they're at.
As a team of entrepreneurs, we understand the obstacles one has to go through
to start and run a business. We started Lanturn not only to disrupt and revolutionise
the Corporate Services industry, but to build a community for professionals to
come to for knowledge and resources.
Our Vision is to make it easier than ever for businesses to operate efficiently and thrive
Our Mission is to become the go-to corporate services firm for asset managers and
We are passionate about what we do and we want to be the
guiding light for any business, big or small, on their journey of
growth. We look after the accounting, compliance, payroll and
tax of our client's so they can grow their business and evolve,
no matter what stage they're at.
We're on the lookout for a Client Success Executive!
What you'll be spearheading:
• Perform as a self-starter and actively manage priorities in order to achieve retention as well as KPIs
• Work on outbound & inbound campaigns to maintain and increase the existing book of business
• Develop a good working relationship between Retention & Sales, corporate secretary, accounting, and other teams to drive whole team approach to customer satisfaction
• Create strong, trusted relationships with clients and possible future clients
• Define retention strategy specific to customer profiles and apply learnings effectively to maintain customers
• Drive initiatives to support strategic client relationships within AEM
• Work with teams to teach how to be a client success leader
Who we're looking for:
• Previous experience in an account management role, ideally in a sales/account management/customer success function within finance or accounting
• Experience managing key accounts and negotiating with global clients
• An accounting, finance, or tax education is preferred
• Fresh Graduates can be accepted
We can't wait to meet you! Click Want to Visit to apply.