We're on the lookout for a Client Success Executive!
What you'll be spearheading:
• Perform as a self-starter and actively manage priorities in order to achieve retention as well as KPIs
• Work on outbound & inbound campaigns to maintain and increase the existing book of business
• Develop a good working relationship between Retention & Sales, corporate secretary, accounting, and other teams to drive whole team approach to customer satisfaction
• Create strong, trusted relationships with clients and possible future clients
• Define retention strategy specific to customer profiles and apply learnings effectively to maintain customers
• Drive initiatives to support strategic client relationships within AEM
• Work with teams to teach how to be a client success leader
Who we're looking for:
• Previous experience in an account management role, ideally in a sales/account management/customer success function within finance or accounting
• Experience managing key accounts and negotiating with global clients
• An accounting, finance, or tax education is preferred
• Fresh Graduates can be accepted
We can't wait to meet you! Click Want to Visit to apply.