The Action Community for Entrepreneurship (ACE) is a national private sector-led organisation to drive entrepreneurship and innovation in Singapore. Launched in 2003 by the Ministry of Trade & Industry and restructured as a private entity in 2014, ACE is supported by the government, under the patronage of Senior Minister of State for Ministry of National Development and Ministry of Trade & Industry, Dr Koh Poh Koon. ACE’s Board of Directors also comprises of experienced entrepreneurs and professionals immersed in the entrepreneurial ecosystem. ACE plays a key role in building a dynamic and sustainable startup ecosystem in Singapore. ACE supports startups across all stages and focuses on three strategic areas: Access Hub for Connected Ecosystems; Avenue for Company Expansion; and Accelerated Co-innovation Enabler.
Our Vision involves us building the most dynamic and impactful connected startup ecosystem from Singapore.
To provide ground-up community strategic support to promote entrepreneurship, scale startups and build champion enterprises
Role: Manager, Member Relations & Centre Management
Develop and actively market ACE Membership programme to meet target membership numbers and membership growth. Manage the on-boarding of the members and work closely with stakeholders on the startup sg network engagement.
Drive and develop membership activities to provide value to the members and ensure retention of members. Support the scouting of startups within and outside of membership community.
Drive the recruitment of partners to provide membership benefits and market the associate membership programme.
1. Responsible for the daily operations of ACE Centres (ACE Ideation Centre, ACE International Centre, etc.) which include:
Liaising with various stakeholders to ensure smooth operations and availability of facilities, services, equipment, materials, F&B items, and tidiness and cleanliness of the centres
Liaising with vendors, facility managements and service providers to enhance the services and facilities, e.g. renovations and maintenance
Ensure the proper routing of mails and distribution of information relating to Centre operations
Responsible for the management and updates of the Centre Infowall e.g. Info Screens outside of Ideation Centre.
Responsible for the on-boarding/off-boarding of the Centres tenants such as facilitating the preparation and signing of contract, program access band, assigning locker and setting-up printer access for member.
Responsible for the off-boarding of tenants for all facilities such as collecting access bands, ensuring locker and desk are cleared and removing records of access band, and keeping updated tenant records.
Assist members with booking of facilities.
Develop communications strategies and carry out regular interactions with the tenants to establish good relationships with the tenants.
Conduct business development and marketing of the co-working space and Centre Management Services.
Take part in Centre operation advisory services and training to the overseas centre managers on ACE operation protocols.