Perform 24 x 7 Level 1 support on the following from the provided procedure and after trained by ITSO/ITSM.
1. Daily Check/Schedule of weekly automated/ad-hoc MVMS vulnerability scan of servers and network routers/switches status & perform L1 SOP. troubleshooting and re-activation/re-scheduling of scanning if fail.
2. Escalate issue to NCS Security Engineer for follow-up for severity 1, 2, 3 security vulnerabilities.
3. Conduct daily tracking of patch management activities from initial reporting of vulnerabilities / availabilities of patches to successful remediation for servers and network routers/switches.
4. Leverage on Splunk Apps to monitor, track and escalate to all Apps, FM, Apps PM contractors, Apps PM for all outstanding vulnerabilities listed in VA scan / Audit compliance scan / other vulnerabilities defined by MHQ/ICA security team that have not been remediated.
5. Ongoing maintenance of MVMS asset inventory management for onboarding of new target systems and offboarding of existing targets systems to be scanned by MVMS.
6. Track the quarterly CIO forum patching status report via Splunk apps
7. Conduct monthly/ad-hoc compliance audit scan for servers and routers/switches.
8. Escalate issue to NCS Security Engineer for follow-up for severity 1, 2, 3 security configuration compliance.
9. Leverage on Splunk Apps to monitor, track and escalate to all Apps, FM, Apps PM contractors, Apps PM for all outstanding vulnerabilities listed in Audit compliance scan.
10. Conduct ad-hoc Malware IOC scan of servers upon emerging threat.
11. Perform signature update, Faults/Performance monitoring of the Nessus application.