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Hapz is the only experience booking platform that rewards you to experience more in life. From thrill-seekers to chill-seekers, we have got anyone covered.
We were batch 2 of the SPH Plug & Play 2016 Accelerator Program!
Being experience seekers ourselves, we created Hapz to achieve the following for you and your loved ones:
1. Make experiences affordable
2. Curate top quality experiences
3. Provide a seamless buying experience
Our mission is to be the one-stop platform of experiences at the lowest price!
Concerts, musicals, attractions - you name it. We're passionate about events and are looking for people, who are just as passionate, energetic, and ready to make events accessible for ALL!
Are you ready to join the party?
As our strategic Account Manager, you will be working closely with event organisers (merchants) to ensure the timely and smooth delivery of each project.
You will be part of a talented and driven team, working on understanding merchants' needs, and how Hapz can help them in achieving their goals.
What you'll be spearheading:
- Build relationships with assigned merchants to ensure retention and satisfaction with produced results
- Work with merchants to establish critical goals or other KPIs and aid merchant in achieving those goals
- Translating merchant needs/requirements into detailed project plans communicated to merchants & internal stakeholders
- Develop and improve processes to establish a strong foundation to scale business functions
- Work closely with other departments to help maximise the results generated for merchants
- Identify and develop potential upsell and future working opportunities
- Analyse data sets to understand merchant’s events and revenue potential
- Execute pre, during, and post-event workflows & processes
Who we're looking for:
- Possess great communication, problem-solving and analytical skills.
- KPI-driven attitude and eagerness to adapt to the dynamic environment
- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Passionate in the entertainment and e-commerce industry
Think you're the one for us, or want to learn how you can dip your toes in our industry? Click "Want to Visit" to let us know you're interested. Let's chat!