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Manage and lead the office as a Centre Manager!

Centre Manager
Full-time

on 2019-09-26

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Manage and lead the office as a Centre Manager!

Full-time
Full-time

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Melissa Wee

The Great Room's members

Melissa Wee Other

What we do

In many of the world’s finest homes, a space known as The Great Room forms the heart of the property. It’s an area that lends itself to quiet discussion, moments of thought and study but also serves spectacularly for meeting, socialising and entertaining. It’s a superb spot for a think or a drink, for business or for pleasure. That is the story behind the name and our vision of becoming the modern-day version of a place where people got together. In 2016, The Great Room was born to change the way people work, meet and socialise.

Why we do

We were inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. The Great Room is designed to be the perfect backdrop to the highlights of life happening. We understand that a dynamic workforce has a broad range of requirements, and catering to unique needs calls for flexibility. Our dedicated office offering is perfect for both exciting enterprises and up-and-coming organisations seeking to house a burgeoning business and our shared spaces are created to allow a new generation of self-starters to network with the best and the brightest. Each location is set in prime city spot within a thriving neighbourhood that’s business friendly and brimming with terrific restaurants, shops and nightlife. They each offer a unique design point of view and is tailored to its setting, while sharing the same elevated environment that will enrich the way you work, think and socialise… Making life “all work, all play.”

How we do

Our Team The Great Room is run by a team who is passionate about providing our members with the most fulfilling experience possible, both professionally and personally. We live our ethos of “It’s all work. It’s all play.” Our backgrounds are as diverse as our passions – from real estate, banking, high-end hospitality, workspace design to photography, culinary and whisky. And, with our roster of member events – from wellness sessions and thought-leader chats to cocktail soirees — we are experts that bring together communities of like-minded professionals. We’re always interested in meeting nice people with superpowers, so if you’d like to be part of our team, please take a look at our Careers page.

As a new team member

The Great Room seeks an energetic Centre Manager (CM) who is the leader of the Office and will be looked upon to create a community amongst our members, and to manage and guide the Member Relations team. You will report directly to the Country General Manager and will be managing the Office as per company standards and expectations. The CM plays a critical role in maintaining a full occupancy of the Office and ensures member’s satisfaction for the Office under your care. You will ensure that the Office is efficiently managed and operated, while driving growth and promoting the brand. This position requires a high level of intellectual rigour and integrity of the highest, and a passion for structure and details. A proven track record in managing operations and leading a team are key. The CM enjoys being part of a fast-moving and dynamic team. What will you do Build our Brand, Presence, and Growth • Open the office with high occupancy, and ensure the offices are fully occupied thereafter • Managing Office performance – occupancy, revenue, profit, budget, member’s satisfaction & growth etc. • Work closely with Marketing to convert leads to business for the Office • Work with Country GM to manage the Office’s P&L performance. Analyse financial performance and produce relevant reports, to present to relevant stakeholders. • Implement attentive cost control when necessary Enforce Operational Rigour • Implement and monitor systems to ensure smooth daily operations for the Office. Work with the corporate Operations team to ensure this. • Become the brain trust and driver of all things related to your Office including (1) Sales, (2) Operations, (3) Strategy, and (4) Analytics. • To manage and oversee all aspects of the Office’s operations, including member relations, finance, sales, marketing and events Direct with Charisma • Hire, manage and motivate the team on the ground. Serve as both a coach and a team player to the member relations teams; assist to create and implement robust policy and procedures. • Be a force of nature that pushes boundaries, possibilities, quality and deadlines by always being warm but demanding in a professional manner. Maintain a calm disposition, even (and especially) during stressful situations. Be optimistic and help other stakeholders and team members do so as well. Be the Pillar • Work with corporate’s Operations team to design and implement process and procedures to optimize member experience and increase operation efficiency • Support the GM and other team members in sales activities, tours and developing strategies to increase occupancy, enhance members engagement and team members satisfaction • Be the local expert responsible for The Great Room’s compliance with local regulation and practices Lead the Team • Maintain The Great Room brand standard in the local market • Ensure utmost security and safety for our members and team • Represent The Great Room when the right occasion turns up. Be able to effectively communicate the rationale behind our business decisions through strong oral and written communication skills to internal and external parties. Who you are • Able to work under pressure in a fast-paced environment • Someone who is ready to get their hands dirty and understands that devil is in the details • Have prior experience in a sales related role (preferably in co-working) • Gets excited about working with numerous people across cultures day to day • Impeccable and concise communication and presentation skills, verbal and written • Demonstrate integrity, responsibility, and good work ethics • Proficient in basic computer skills including Microsoft Word, Excel, and PowerPoint • Strong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision. • Demonstrated ability to consistently meet deadlines • Strong time management skills and experience managing multiple projects simultaneously • Self-directed with a high level of initiative and a ‘can do’ attitude • Finds it easy to bridge corporate and start-up culture It’s all work, it’s all play The Great Room provides hospitality-inspired working environments for a community of liked minded high-value entrepreneurs, leading corporates, and ‘grown-up’ start-ups. The Great Room’s vibrant co-working spaces are growing across Asia Pacific, and will have a presence in Singapore, Bangkok and Hong Kong in 2019.

What we do

In many of the world’s finest homes, a space known as The Great Room forms the heart of the property. It’s an area that lends itself to quiet discussion, moments of thought and study but also serves spectacularly for meeting, socialising and entertaining. It’s a superb spot for a think or a drink, for business or for pleasure. That is the story behind the name and our vision of becoming the modern-day version of a place where people got together. In 2016, The Great Room was born to change the way people work, meet and socialise.

Why we do

We were inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. The Great Room is designed to be the perfect backdrop to the highlights of life happening. We understand that a dynamic workforce has a broad range of requirements, and catering to unique needs calls for flexibility. Our dedicated office offering is perfect for both exciting enterprises and up-and-coming organisations seeking to house a burgeoning business and our shared spaces are created to allow a new generation of self-starters to network with the best and the brightest. Each location is set in prime city spot within a thriving neighbourhood that’s business friendly and brimming with terrific restaurants, shops and nightlife. They each offer a unique design point of view and is tailored to its setting, while sharing the same elevated environment that will enrich the way you work, think and socialise… Making life “all work, all play.”

How we do

Our Team The Great Room is run by a team who is passionate about providing our members with the most fulfilling experience possible, both professionally and personally. We live our ethos of “It’s all work. It’s all play.” Our backgrounds are as diverse as our passions – from real estate, banking, high-end hospitality, workspace design to photography, culinary and whisky. And, with our roster of member events – from wellness sessions and thought-leader chats to cocktail soirees — we are experts that bring together communities of like-minded professionals. We’re always interested in meeting nice people with superpowers, so if you’d like to be part of our team, please take a look at our Careers page.

As a new team member

The Great Room seeks an energetic Centre Manager (CM) who is the leader of the Office and will be looked upon to create a community amongst our members, and to manage and guide the Member Relations team. You will report directly to the Country General Manager and will be managing the Office as per company standards and expectations. The CM plays a critical role in maintaining a full occupancy of the Office and ensures member’s satisfaction for the Office under your care. You will ensure that the Office is efficiently managed and operated, while driving growth and promoting the brand. This position requires a high level of intellectual rigour and integrity of the highest, and a passion for structure and details. A proven track record in managing operations and leading a team are key. The CM enjoys being part of a fast-moving and dynamic team. What will you do Build our Brand, Presence, and Growth • Open the office with high occupancy, and ensure the offices are fully occupied thereafter • Managing Office performance – occupancy, revenue, profit, budget, member’s satisfaction & growth etc. • Work closely with Marketing to convert leads to business for the Office • Work with Country GM to manage the Office’s P&L performance. Analyse financial performance and produce relevant reports, to present to relevant stakeholders. • Implement attentive cost control when necessary Enforce Operational Rigour • Implement and monitor systems to ensure smooth daily operations for the Office. Work with the corporate Operations team to ensure this. • Become the brain trust and driver of all things related to your Office including (1) Sales, (2) Operations, (3) Strategy, and (4) Analytics. • To manage and oversee all aspects of the Office’s operations, including member relations, finance, sales, marketing and events Direct with Charisma • Hire, manage and motivate the team on the ground. Serve as both a coach and a team player to the member relations teams; assist to create and implement robust policy and procedures. • Be a force of nature that pushes boundaries, possibilities, quality and deadlines by always being warm but demanding in a professional manner. Maintain a calm disposition, even (and especially) during stressful situations. Be optimistic and help other stakeholders and team members do so as well. Be the Pillar • Work with corporate’s Operations team to design and implement process and procedures to optimize member experience and increase operation efficiency • Support the GM and other team members in sales activities, tours and developing strategies to increase occupancy, enhance members engagement and team members satisfaction • Be the local expert responsible for The Great Room’s compliance with local regulation and practices Lead the Team • Maintain The Great Room brand standard in the local market • Ensure utmost security and safety for our members and team • Represent The Great Room when the right occasion turns up. Be able to effectively communicate the rationale behind our business decisions through strong oral and written communication skills to internal and external parties. Who you are • Able to work under pressure in a fast-paced environment • Someone who is ready to get their hands dirty and understands that devil is in the details • Have prior experience in a sales related role (preferably in co-working) • Gets excited about working with numerous people across cultures day to day • Impeccable and concise communication and presentation skills, verbal and written • Demonstrate integrity, responsibility, and good work ethics • Proficient in basic computer skills including Microsoft Word, Excel, and PowerPoint • Strong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision. • Demonstrated ability to consistently meet deadlines • Strong time management skills and experience managing multiple projects simultaneously • Self-directed with a high level of initiative and a ‘can do’ attitude • Finds it easy to bridge corporate and start-up culture It’s all work, it’s all play The Great Room provides hospitality-inspired working environments for a community of liked minded high-value entrepreneurs, leading corporates, and ‘grown-up’ start-ups. The Great Room’s vibrant co-working spaces are growing across Asia Pacific, and will have a presence in Singapore, Bangkok and Hong Kong in 2019.
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    Company info

    3 Temasek Avenue, Level 17 & 18 Centennial Tower, Singapore 039190