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Full-time
Customer Service & Operations Executive
on 2019-09-23 186 views

Lead, grow and create impact with our Customer Happiness and Marketing team!

Presto Drycleaners Pte Ltd

Presto Drycleaners Pte Ltd members View more

  • Cherie

What we do

Presto Drycleaners is made up of a team of laundry specialists who provides the utmost quality service to all garments under our care. Our company strives to be the best in the market understanding our customer needs and providing top notch customer service in the laundry industry.

Why we do

At Presto Drycleaners, there is a second generation taking over the business, and with this, there is a strong motivation to modernise and grow this company. We are looking for a junior executive who have the drive to lead and create change within the old traditional laundry business. An appreciation of both the art and science of Marketing will be beneficial.

How we do

We are a family and we work like a family :)

Description

As an executive, we welcome fresh graduates and you should have an enthusiasm to tackle operational issues and customer queries. A genuine interest in fashion, laundry and learning new things will be key to your success in this role with us.

Roles & Responsibilities
- Ensure the smooth handling of communications of defects to customers
- Address and answer customer inquiries through calls, whatsapp and live chat on a timely basis
- Coordinate and ensure that all retail counter needs are addressed
- Coordinate delivery requests from customers with drivers
- Ensure all outstanding operational issues are well followed up

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Lead, grow and create impact with our Customer Happiness and Marketing team!
Presto Drycleaners Pte Ltd