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Strategic Account Manager
on 2019-09-16 514 views

Take Hapz to the Next Level as our Strategic Account Manager!


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What we do

Hapz is on a mission to revolutionise the event industry with a one-stop event management platform. We provide a unified solution for event organisers to manage their ecosystem - from their ticket-booking experience, real-time data analytics, to on-ground payment acceptance. We have partnered with some of the best events in Singapore, including Beerfest Asia, Singapore Yacht Parade, National Day Parade, and F1 Community Events. We also have strong brand partners, such as Singtel, Shopee, Lazada, and Grab.

We are now looking to expand our reach within Southeast Asia. To drive this, we are looking for outstanding individuals to take Hapz to the next level!

Why we do

WHY Hapz?

Being experience seekers ourselves, we created Hapz to achieve the following for you and your loved ones:

1. Make experiences affordable
2. Curate top quality experiences
3. Provide a seamless buying experience

To be the one-stop platform of experiences at the lowest price.

Batch 2 of SPH Plug & Play 2016 Accelerator Program.

How we do

Go Events with Hapz

We are here to help you Save Big on tickets to great concerts, musicals, and even your favourite attractions!

Name Your own Price on tickets to your favourite live events and we'll let you know immediately if you can get the ticket on your own terms! We want to make live events more affordable for you so that you get to go out more and go for more live events!

1. Choose your Experience
2. Name Your own Price
3. Get an Instant answer

As a new team member is an end-to-end ticketing solution for large scale events.

As Hapz's Strategic Account Manager, you will be working closely with event organisers (merchants) to ensure the timely and smooth delivery of each project.

You will be part of a talented and driven team that works on understanding our merchants and their needs and how we can help them in achieving their goals.

- Own relationship with assigned merchants to ensure retention and satisfaction with produced results
- Work with merchants to establish critical goals or other KPIs and aid merchant in achieving those goals
- Translating merchant needs/requirements into detailed project plans communicated to merchants & internal stakeholders
- Develop and improve processes to establish a strong foundation to scale business functions
- Work closely with other departments to help maximise the results generated for merchants
- Identify and develop potential upsell and future working opportunities
- Analyse data sets to understand merchant’s events and revenue potential
- Execute pre, during and post-event workflows & processes

- Possess great communication, problem-solving and analytical skills.
- KPI-driven attitude and eagerness to adapt with the dynamic environment
- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Passionate in the entertainment and e-commerce industry

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Company info
  • 15 members
  • 403 Race Course Road, S(218653)
  • Take Hapz to the Next Level as our Strategic Account Manager!