Hotpot Heroes, Singapore’s first martial arts-themed hotpot spot located in Tanjong Katong.
Hotpot Heroes sets itself apart with an unbeatable concept and ambience. It’s only reinforced by the dramatic plating that food is served to you in. You’ll definitely want to have your phone camera ready to snap pictures as your food comes!
At HOTPOT HEROES, we celebrate the everyday heroes within us. Join us and reward yourself with a heart-warming hotpot experience!
We work like a family at HOTPOT HEROES, Once a family always a family.
We are looking for an experienced and passionate Restaurant Manager to join our team. As a Restaurant Manager, you will overtake a variety of responsibilities and duties such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests.
Restaurant Manager job description should contain the following duties and responsibilities:
Manage and oversee the entire restaurant operation
Deliver superior guest services
Ensuring guest satisfaction
Plan and develop guest loyalty programs
Plan new and update existing menus
Plan and develop the overall restaurant marketing strategy
Participate at local food events
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff
Hire new employees
Training and evaluate staff performance
Estimate consumption, forecast requirements and maintain inventory
Manage restaurant supplies
Control costs and minimize waste
Nurture a positive working environment
Monitor operations and initiate corrective actions
Implement innovative strategies to improve productivity and sales
Restaurant Manager job description should contain the following requirements and qualifications:
2 years of experience as a Restaurant Manager or similar role
5 years of experience customer service management
Extensive food and wine knowledge
Familiarity with restaurant management software
Experience in event planning
Strong leadership, motivational and people skills
Good financial management skills
Critical thinker and problem-solving skills
Good time-management skills
Great interpersonal and communication skill s
Culinary school diploma or BS degree in Business Administration