We are looking for Service Delivery Engineers & Maintenance Engineers to deploy and maintain IT security infrastructure components in a system integration environment.
• Provide professional service to deploy IT security infrastructure components like SIEM, firewalls, proxy servers, intrusion prevention/detection systems, end-point protection system, HDFS, etc.
• Work closely with product vendor to ensure success in deployment in the customer environment.
• Manage external IT vendor to ensure deployment is in accordance with customer requirements.
• Provide L3 support for the IT security infrastructure components like firewalls, proxy servers, intrusion prevention/detection systems, end-point protection system, etc.
• Provide Level 1 support for the IT infrastructure comprising of Microsoft Windows Servers.
• Provide Level 1 support for the IT storage / backup infrastructure equipment.
• Perform operation daily health check and tape backup service.
• Manage fault rectification process, troubleshoot hardware and software technical problems.
• Carry out scheduled and unscheduled maintenance in customer sites.