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Account Manager

Looking for an Account Manager for our Sales Team!

Giftano

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What we do

Giftano lets you buy gift cards online in Singapore to your loved ones. Giftano – the new and convenient way of buying gift cards in Singapore.

Why we do

Giftano was built to make the world more generous, and everyday more and more Singaporeans use our platform to give away gift cards. We get to make a direct impact if someone actually receives a gift that day or not - which really inspires us. We’re much more than an online platform - we transform lives through the act of generosity.

How we do

Giftano.com allows you to buy gift cards online in Singapore for your loved ones. You will find great gift ideas from your favourite restaurants, spas and retail stores. With the easy to navigate panel on our homepage, choosing the right gift is easy! You then have the option to either receive the gift as an e-voucher, which will be delivered to you instantly, or to have the vouchers printed and sent to you by post in an exclusive envelope. You may also opt to have them delivered by courier in a luxurious gift box.

Description

Do you have 1-2 years of work experience and searching for your dream job? We are a fast-growing tech startup looking for new talent to join our amazing sales team.

About Giftano
Giftano was built to help make the world a little bit more giving, and every day more and more Singaporeans use our platform to give away gift cards. We get to make a direct impact if someone actually receives a gift that day or not – and that really inspires us!

The Role
The Account Manager will report directly to the Director of Business Development and be responsible for the success of our B2B clients. You are a strong relationship builder, you are very conscientious about details and you always over-deliver to leave the counterpart dazzled with delight. As an Account Manager, you will ensure that every B2B client has a great online and offline journey with Giftano. This opportunity will teach you how to successfully manage and nurture complex B2B client relationships and to eventually become a master of key account management, and in a thriving tech start-up environment.

Main Tasks

Manage B2B client accounts, communicate, organize and oversee the overall client success
Onboard and educate clients in our internal systems, handle the input of correct data and keep the systems updated
Maintain client relationships, up-sales, contract renewals, assist the sales team in the B2B sales pipeline
Consult clients about the platform while building brand awareness and spreading the core values of our vision
Client visits, work on the clients’ online presence, SEO and content optimization

Requirements

Great communication skills, a good listener and a positive attitude
Highly diligent and detail-oriented executer - a doer
Independent-minded high paced performer
Curious and always ready to learn from your experienced managers
Be a leader and do your best to assist in achieving Giftano’s long term goals

Bonus requirements:

Any experience in sales and account management, especially for e-commerce/internet platforms
Successful sports credentials
Digital marketing savviness and skill in any CRM systems
Relevant University Diplomas

Basic info
Looking for Account Manager
Job type Full-time
Company info
Founder Jesper Gustafsson
Industries IT (Internet/Mobile) / Media / Publishing

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Location

1 George St, Level 10, Central Business District, Singapore 049145