Responsibilities:
• Maintaining relationships with clients, helping key accounts to grow and scale
• Day to day liaison with clients to manage briefs, brainstorm ideas, advise client on best practices, tracking success of campaigns, putting forth recommendations etc.
• Building and maintaining strong client relationships and to be the first point of contact for the client on day to day matters.
• Negotiating and gaining approval from the client for all projects and creative work and to ensure that work is carried out to the agreed brief.
• Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood and executed upon.
• Effectively and efficiently plan and prioritize all deliverables and resources working across project(s) based on scope of work and project goals.
• Consistently manage client expectations, ensure delivery of the highest quality service, and act on client feedback.
• Act as a brand guardian, immersing in all projects and be able to advise on industry and technology trends and developments
• Identify opportunities and new interests that the client may not recognize to help drive revenue and benefit business needs as their digital advisor
• Accountability for ensuring that creative work presented to the clients is to quality, time and cost.
• Participate and support the team in new pitches and presentations of creative concepts
• Ensuring all paperwork (budgets, timing plans, briefs, creative statuses etc.) is maintained accurately and kept up to date.
Requirements:
• You're super-organised, responsible, digitally-savvy, and you enjoy being part of a team that work hard and party hard!
• You have a solid understanding of the digital environment, its trends and technologies.
• You appreciate workplace flexibility and have an entrepreneurial mindset of always wanting to achieve more.
• You are an excellent communicator and able to articulate both the client’s needs as well as the agency’s ideas and solutions.
• You are confident, charismatic, and a natural people magnet!
Bonuses:
• Prior experience in a digital agency, managing digital marketing campaigns and engagements from the discovery phase right through to design and technical implementation
• You are logical, resourceful, and have an eye for data analytics.
• You are able to connect the dots and translate data insights into actionable
business decisions.
• You have hands-on experience with Facebook/Google/LinkedIn Ads Platform.